Shipping

Dispatch timeframe:

We aim to dispatch orders within 1-3 days

It can take a little time to prepare your colony for shipment but rest assured we will ship them as soon as we can.

Please note though: we are only open Monday to Wednesday so can not ship outside of these days. 

We are closing;
18th to the 30th of May 2022

During Antcon22 we will be closed and not shipping orders again until the 30th May. Following AntCon we  will be taking a short vacation to restock, re-prepare and hit the ground running again. You will still be able to place orders, they will just be paused from shipping until our return.

SHIPPING OVERSEAS - Wow! we now ship overseas again! can you believe that?

Please note however: 

Purchasers are responsible for their own countries import laws and requirements. We are not able to keep abreast of so many countries individual requirements and as such we cannot accept responsibility for delays, seizures or deaths during the process. You are required to fulfill any legal requirements and we simply "pack and ship".

Shipping price depends on country, visit the checkout to see more information on your shipping costs.

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Shipping - UK

Orders of Items | Orders of Live Ants

We will try to dispatch orders as quickly as possible. Typically this will mean your order is shipped within 1 to 3 working days from ordering. We only dispatch queens Monday to Wednesday to avoid weekend delays in shipping.

Please bare in mind if your chosen colony needs a tube change it can take up to 3 days to dispatch your order. 

SEE OUR LIVE ARRIVAL GUARANTEE HERE

Please note, it is highly unlikely that your queen will be dispatched the day you order regardless of the shipping you select. This is because we carefully examine and feed your colony allowing them to settle into their new boxed environment before shipping.

FREE UK SHIPPING-

Spend over £50 to get standard shipping for free

Spend over £100 to get next working day shipping free

COLD WEATHER SHIPPING

The season is here where queens are getting cold in shipping. This means all exotic species will require a heatpack if below 10 degrees overnight, and natives too if shipping in less than 5 degrees.

If you purchase a queen and do not select the heatpack shipping option then your shipping will be a temperature dependant delivery and we will ship your queen when overnight temperatures are above;

5 degrees for native species (ants from the UK)

10 degrees for exotics (ants from outside of the UK)

with a heatpack shipping option we can ship as low as;

0 degrees for native species

3 degrees for exotic species

If you have ordered regular shipping and wish to upgrade it to include a heatpack for faster delivery, you can simply drop us a message using the live-chat or contact form and we can send you the payment request for the difference in price.

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Royal Mail 48

Ships Monday to Wednesday

For orders that contain NO ANTS.

Prices from £1.60 for magazines

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Royal Mail 24

Ships Monday to Wednesday

For UK Native species only between November & March

Prices  from £3.30

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Royal Mail 24 tracked

Ships Monday to Wednesday

Prices from £7

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APC Overnight 

Ships Monday to Wednesday [England and Wales only]

Prices from £7

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Free standard UK shipping

when you spend over £50

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Collect directly from

us for FREE

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Spread the cost with KLARNA solutions 

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UK Live arrival guarantee

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We will re-adopt your colony for FREE

if you can no longer care for them