Shipping

SHIPPING TO THE EU - We regrettably no longer ship to the EU. Post Brexit, delays are happening more frequently and it is just not fair on our queens which we put so much time into raising. We will update here if this changes in the future.

android-phone-royal-mail.png
apc .png

Shipping - UK

Orders of Items | Orders of Live Ants

We will try to dispatch orders as quickly as possible. Typically this will mean your order is shipped within 1 to 3 working days from ordering. We only dispatch queens Monday to Wednesday to avoid weekend delays in shipping.

Please bare in mind if your chosen colony needs a tube change it can take up to 3 days to dispatch your order. 

SEE OUR LIVE ARRIVAL GUARANTEE HERE

Please note, it is highly unlikely that your queen will be dispatched the day you order regardless of the shipping you select. This is because we carefully examine and feed your colony allowing them to settle into their new boxed environment before shipping.

FREE UK SHIPPING-

Spend over £50 to get standard shipping for free

Spend over £100 to get next working day shipping free

COLD WEATHER SHIPPING

The season is here where queens are getting cold in shipping. This means all exotic species will require a heatpack if below 10 degrees overnight, and natives too if shipping in less than 5 degrees.

If you purchase a queen and do not select the heatpack shipping option then your shipping will be a temperature dependant delivery and we will ship your queen when overnight temperatures are above;

5 degrees for native species (ants from the UK)

10 degrees for exotics (ants from outside of the UK)

with a heatpack shipping option we can ship as low as;

0 degrees for native species

3 degrees for exotic species

If you have ordered regular shipping and wish to upgrade it to include a heatpack for faster delivery, you can simply drop us a message using the live-chat or contact form and we can send you the payment request for the difference in price.

RAL-PPI65X35-2nd.png

Royal Mail 2nd Class

Ships Monday to Wednesday

For orders that contain NO ANTS.

Prices from £1.60 for magazines

RAL-PPI65X35-1st.png

Royal Mail 1st Class

Ships Monday to Wednesday

For UK Native species only between November & March

Prices  from £4

item.png

Royal Mail Special

Ships Monday to Wednesday

Prices from £7

4088_APC-Parcel-Product-MailPack.png

APC Overnight (Recommended)

Ships Monday to Wednesday [England and Wales only]

Prices from £7

delivery.png

Free standard shipping

when you spend over £50

kisspng-computer-icons-building-neighbourhood-5adcc3b8953da0.6862740715244174646113.png

Collect directly from

us for FREE

laybuy - logo_heart_only.png

Buy now and pay over 6 weeks

spread the cost with 0% interest

kisspng-quality-assurance-quality-control-computer-icons-5b1ed10fe5c5f2.699993031528746255

UK Live arrival guarantee

kisspng-computer-software-arms-monster-hunter-stories-clip-return-icon-5b1392a2b10409.2430

We will re-adopt your colony for FREE

if you can no longer care for them