Our policies

Before we begin:
DO NOT remove the security seal from your queens test-tube
removing this seal will void any and all warranties we provide for her arrival unless we have instructed you to remove it.

 

Privacy Policy

 

Privacy Policy
Your privacy is important to us. It is Ant Antics' policy to respect your privacy regarding any information we may collect from you across our website, http://antantics.co.uk, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Shipping

VIRTUAL ADDRESSES: It is common for people to order products on the internet to Virtual Addresses. For this to be the case we require your billing information to exactly match your bank's billing details.

Our duty is complete when we receive a signature at the mail forwarders (virtual) address. Following the queens transit from said address to the customer our liability for lost, stolen and unhappy queens is forfeit by using a virtual address.

This policy is effective as of 16 June 2020.

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Free standard UK shipping

when you spend over £75

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Collect directly from

us for FREE

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Spread the cost with KLARNA solutions 

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FREE re-adoption if you change your mind